Kringle Candle wins Marketplace Excellence Award

  • Kringle Candle Company received a Better Business Bureau (BBB) Marketplace Excellence Award in the large business category during a ceremony at the Castle of Knights in Chicopee. Pictured are President/CEO Nancy Cahalen (left) and board of directors Chairman Rick Powell (right), both of the BBB of Central New England, and  Kringle Candle President/CEO Michael Kittredge III (middle). CONTRIBUTED PHOTO/CAROLYN HALLORAN

Recorder Staff
Thursday, May 11, 2017

BERNARDSTON — Kringle Candle Company proved to be the brightest light in the Better Business Bureau’s large business category this year, winning its the Marketplace Excellence Award.

The award from the Better Business Bureau (BBB) recognizes local businesses that encompass a mission to ensure the marketplace remains trustworthy and honorable, according to a Kringle Candle press release.

All entries were evaluated by an independent panel of judges, according to the BBB website. Because of Kringle Candle’s commitment to its customers, employees and community and reputation within the industry, Kringle Candle representatives were presented with the award during a ceremony at the Castle of Knights in Chicopee.

“We continually strive to provide the best possible service for our customers, our staff and to be an excellent employer within the community while giving back through service and donations,” Kringle Candle CEO and President Michael Kittredge III is quoted as saying in the release. “We’re very honored to be recognized and proud to win the BBB Award for Marketplace Excellence.”

Kringle Candle first became accredited by the BBB in 2016, according to the release.

“It is very important to be accredited by our Better Business Bureau, as it is one of the best standards of trust for customers who shop at our retail campus, as well as our online store and see the BBB seal of approval,” Kittredge continued.

Kittredge founded Kringle Candle in 2009, opening a manufacturing operation and retail campus in October 2010. Today, Kringle Candle operates a retail store, a three-level post and beam Country Barn, a Chocolate Cottage and a full-service restaurant — The Farm Table.

Other winners, finalists

Benton Real Estate Company of Agawam won the Marketplace Excellence Award in the small business category, and Belmont Laundry in the mid-sized business category, according to the BBB website.

“When it comes to establishing a sense of trust, these companies excel on all levels,” Rick Powell, Chairman of the board of directors for the BBB of Central New England.

The six other finalists were American Installations of South Hadley, Caring Solutions of West Springfield, Pioneer Valley Credit Union of Springfield, Pro & Local Detailing of West Springfield, Rick’s Auto Body of Springfield, and Roger Sitterly & Son of Springfield, making Kringle Candle the only finalist out of Franklin County.