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By MARY BYRNE

GREENFIELD — A handful of guests, both past and present, of the homeless shelter on Wells Street appeared before the Human Rights Commission on Monday night to offer their support for complaints filed by two brothers against Clinical & Support Options...

By RUIHAN YANG

After years of being homeless, Amy “adapted” to living on the streets under insecurity.“I thought I wasn’t going to wake up, but I woke up, and I’m fine. The more I feel adapted to staying outside without a person that stays with me, the more I...

By SCOTT MERZBACH

NORTHAMPTON — A call for an increase in federal money to support homeless services and programs related to substance use disorders, and for keeping unhoused individuals from being targeted by federal law enforcement agencies, is coming from the House...

By MARY BYRNE

Social service agencies across the region will team up this month to get a headcount of people sleeping in shelters and, in some cases, outside. The annual Point-in-Time count is a national initiative set up by the U.S. Department of Housing and Urban...

By MARY BYRNE

GREENFIELD — The Human Rights Commission discovered no evidence of harassment or intimidation at the Wells Street homeless shelter following an investigation into two brothers’ allegations of bullying and discrimination by Clinical & Support Options,...

By SCOTT MERZBACH

HOLYOKE — Twice facing the trauma of eviction and once making a vehicle home for herself and her four children, as well as living inside a mold-filled apartment, Shaundell Diaz of Springfield brings firsthand knowledge of homelessness.Now the...

By MARY BYRNE

GREENFIELD — With the approval of its special permit application Thursday night, the community behavioral health agency Clinical & Support Options can move forward with its plans for the $23 million transformation of the emergency shelter at 60 Wells...

By MARY BYRNE

GREENFIELD — At the end of the week, the community behavioral health agency Clinical & Support Options (CSO) will take over as the provider of emergency shelter services to homeless adults at the Wells Street shelter. “We’re looking to transition from...

By CHRIS LISINSKI

The state House of Representatives on Wednesday unanimously approved injecting more than $280 million into emergency shelter, school meals and food aid programs on the verge of running out of capacity or money.And with the governor already making a...

By MARY BYRNE

GREENFIELD — During a weekend where temperatures plunged below zero, police and social service agencies worked together to ensure shelter was offered to anyone who needed to escape the cold.“We checked on people all weekend long,” said Deputy Police...

By MARY BYRNE

GREENFIELD — In the four months Robert Ramirez has lived in Greenfield, he’s had nowhere to take a warm shower, or wash and dry his clothes. “I’m not the only one,” said Ramirez, 37, who said he’s been living in a tent while he waits for a bed to open...

By DOMENIC POLI

GREENFIELD — The homeless population in Franklin County can count on seeing greater resources available soon as the result of a multi-partner development effort led by community behavioral health agency Clinical & Support Options (CSO).The nonprofit...