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Baystate Health: Don’t go to ER seeking COVID-19 tests

  • Baystate Franklin Medical Center in Greenfield.

Staff Report
Published: 12/28/2021 3:53:28 PM
Modified: 12/28/2021 3:53:00 PM

SPRINGFIELD — With the demand for COVID-19 testing on the rise, coupled with a shortage of rapid tests and limited appointment slots available for PCR tests, Baystate Health officials are urging residents not to go to their local hospital’s emergency department seeking a coronavirus test.

“During the last couple of weeks, Baystate Health’s emergency departments have seen a dramatic increase in visits from people presenting for COVID testing that could be done at community sites specified by the Massachusetts Department of Public Health,” Dr. Andrew Artenstein, chief physician executive and chief academic officer for Baystate Health, said in a press release.

To find a testing location, visit mass.gov/GetTested.

“Going to the ED for non-emergency COVID-19 testing without serious symptoms requiring immediate attention, such as shortness of breath or chest pain, which could be symptomatic of COVID-19 or other critical illness, diverts essential, live-saving resources from patients who are experiencing a true emergency,” Artenstein said.

There are four testing locations listed in Greenfield at mass.gov/GetTested: Greenfield Community College, CVS on Federal Street, Walgreens on Pierce Street and Baystate’s testing center at 33 Riddell St. Some locations require appointments.


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