Bank of America on Federal Street closes

  • The Bank of America branch on Federal Street closed for good on Tuesday. Staff Photo/PAUL FRANZ

  • The Bank of America branch on Federal Street closed for good on Tuesday. Staff Photo/PAUL FRANZ

  • The Bank of America branch on Federal Street closed for good on Tuesday. Staff Photo/PAUL FRANZ

Staff Writer
Published: 7/16/2019 10:55:35 PM

GREENFIELD — The city is without a Bank of America branch after the Federal Street location closed its doors at the end of the day Tuesday.

The ATMs at 208 Federal St. are also closed. The nearest other Bank of America ATM is at Cherry Rum Plaza.

Bank spokesman Trevor Koenig said clients will continue to have access to financial centers on Main Street in Northampton and on South Pleasant Street in Amherst.

“We constantly adapt our financial center network to fit clients’ changing needs and habits. Our goal is to provide the right network of financial centers and ATMs for our clients to do their banking,” Koenig said in an email. “Our clients increasingly prefer to do their everyday banking via their mobile device or online.

“Today, we have more than 27 million mobile banking customers and 37 million online consumers,” Koenig continued. “As with clients across the country, many clients in Massachusetts have adopted our online and mobile banking offerings because of the convenience they provide.”

The interior of the Federal Street location looked bare Tuesday morning, with few signs or wall decor. One employee worked a single window at the teller line. Most cubicles were empty.

“As more clients do their traditional banking outside of financial centers, financial centers are increasingly used to address more substantial yet infrequent client needs, like planning for retirement, securing a loan or establishing a banking relationship for their small business,” Koenig said.

Across Massachusetts, he said, Bank of America has more than 200 financial centers, more than 1,100 ATMs, 14 Merrill Lynch offices and three offices for clients of the corporation’s Private Bank, which “serves the needs of high net worth and ultra high net worth individuals and families,” according to the company’s website.

Reach Domenic Poli at: dpoli@recorder.com or
413-772-0261, ext. 262.




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