Berkshire Gas warns about phone scam
Several Berkshire Gas business customers have recently reported receiving fraudulent telephone calls seeking immediate payment of their Berkshire Gas accounts, by credit card, over the telephone, the utility has reported.
The caller claims that the account is overdue and requires immediate payment. Several of the fraudulent calls have showed up as originating from 617-419-5406 in the recipient’s caller ID. Berkshire Gas has reported this information to the Massachusetts State Police, the Massachusetts Attorney General’s Office and the Massachusetts Department of Public Utilities.
Berkshire Gas says that anyone who receives such a call should be aware that these are fraudulent calls. Berkshire Gas says it never seeks immediate payment of overdue accounts by credit card, or any other method, over the telephone. If customers receive such a call, the company asks them to contact its customer information center at 800-292-5012.
If a Berkshire Gas customer ever doubts the authenticity of any call that they receive from Berkshire Gas, they should hang up and call the Berkshire Gas customer information center at 800-292-5012 to verify that the call was actually form Berkshire Gas, or one of its authorized representatives.