NH’s move to Medicaid managed care smooth so far
CONCORD, N.H. — New Hampshire health officials say they are pleased so far with the state’s transition to a managed care system for its Medicaid program.
Since the program launched Dec. 1, the number of calls to the three contracted health plans have been what officials expected, and problems that have come up have been resolved quickly. One trouble spot has involved pharmacy claims, because pharmacies need to know which plan the customer has selected in order to fill a prescription.
“Though some instances have required work behind the scenes to assure continuity of care and timely payment, in every such instance, the challenges were resolved rapidly and the member experience was smooth,” said Deputy Medicaid Director Lisabritt Solsky.