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Verizon replacing lines in section of Leverett

LEVERETT — Verizon Communications has begun working on the replacement of 28 sections of telephone line on Dudleyville Road in Leverett as part of an effort to improve the area’s telephone service.

According to Verizon spokesman Philip Santoro, the new lines will be installed by company employees, and are expected to be in place by the end of the summer.

Selectboard member Peter d’Errico said the Dudleyville Road area has had a history of poor telephone service in recent years.

“That’s one of the areas that has been the worst over the last few years, and was already the focus of some investigation back when the Department of Telecommunications was examining Verizon’s quality of service in western Massachusetts,” said d’Errico.

According to d’Errico, Verizon promised to step up its monitoring efforts as part of a settlement with the Department of Telecommunications, which resulted in the identification of the places that new wire will need to be put up.

“Whenever there is old cable or deteriorating facilities, we always look to upgrade them,” Santoro said of the repair project under way.

“So if there have been service problems, or customers who have had scratchy lines or what have you, we’ll go up there and we’ll make repairs,” he said.

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